Terms & Conditions
Terms of Service
1. Introductory Provisions
According to Section 6:77 (1) of Act V of 2013 on the Civil Code (hereinafter: Civil Code), a general contractual term is any contractual term that is unilaterally pre-determined by the party using it for the purpose of concluding multiple contracts, without the involvement of the other party, and which the parties have not individually negotiated. According to Section 6:78 (1) of the Civil Code, a general contractual term becomes part of the contract if the party using it has made it possible for the other party to become familiar with its content prior to concluding the contract, and if the other party has accepted it.
According to Section 2, Point 4 of Act CVIII of 2001 on certain issues of electronic commerce services and information society services (hereinafter: E-Commerce Act), an electronic commerce service is any information society service aimed at the commercial sale, purchase, exchange, or other use of any tangible movable property that can be possessed and traded (including money and securities, as well as natural resources that can be used as goods), service, real estate, or property rights (hereinafter collectively: goods).
According to Section 5 (1) of the E-Commerce Act, the service provider is required to make the general terms and conditions relating to the information society service available in a way that allows the user to store and retrieve them.
According to Section 4, Point 8 of Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and service providers (hereinafter: Gov. Decree), a contract for the provision of services is any contract other than a sales contract under which the business provides or undertakes to provide a service to the consumer, including digital services.
According to point 10 of Section 4 of the Government Decree, any consumer contract concluded between parties who are not physically present at the same time, using only means of remote communication within an organized distance selling system for the provision of the product or service specified in the contract, is considered a contract concluded between absentees.
According to Section 4, Point 17 of the Gov. Decree, a digital service is: a) a service that allows the consumer to create, manage, store, or access digital data, or b) a service that allows the sharing of digital data uploaded or created by the consumer and other users of the service, or other interaction with such data.
Taking the above legal provisions into account, these General Terms and Conditions (hereinafter: GTC) apply to all electronic commerce services that are established through the use of the www.nextworld2.com website operated by the service provider detailed in Section 2 (hereinafter: Service Provider) and participation in the NextWorld2 online game (hereinafter: Game), between the parties defined in these GTC, i.e., the Service Provider and the user of the service (hereinafter: User), as remote parties.
The Service Provider has not subjected itself to the provisions of any code of conduct.
The detailed rules for the Game are included in the Rules, which form an inseparable annex to these Terms and Conditions. If there is any difference between the Rules and these Terms and Conditions, the provisions of these Terms and Conditions shall prevail.
2. The Service Provider
company name: Donut Interactive Kft.
company registration number: 01-09-324747
court of registration: Company Registry Court of the Metropolitan Court
registered office: 1068 Budapest, Király utca 80.
tax number: 26335577-2-42
statistical code: 26335577-5821-113-01
general administration and technical Support exclusively: https://discord.gg/nextworld2 electronic contact (legal and consumer protection inquiries): [email protected]
The hosting provider:
name: Donut Interactive Kft.
address: 1068 Budapest, Király utca 80.
e-mail address: [email protected]
3. The Service
On the Website, the Service Provider operates the NextWorld2 online game (hereinafter: Game) and allows the User to participate in the Game according to the rules available at https://nextworld2.com/rules, which form an annex to these GTC (hereinafter: Rules).
The Service Provider provides a digital service as defined in point 17 of Section 4 of the Government Decree.
4. Conditions for Using the Service
4.1 Registration
To participate in the Game or to use other services available on the Website, you must register as a User.
The Game available on the Website can only be used by natural persons who are at least 12 years old, in accordance with the PEGI age rating.
A User who is at least 12 years old but under 18 declares by registering that they have received prior consent from their legal representative (parent or guardian) for registration and use of the Game, and that they have made these GTC known to their legal representative.
The Service Provider is not required or entitled to verify the User's age or the existence of the legal representative's consent; the truthfulness of these declarations and obtaining consent is the sole responsibility of the User, or in the case of a minor, their legal representative.
The person registering must fill out the form found under the 'Registration' menu personally and in their own name. Registration page: https://nextworld2.com/register.
The following data are required during registration:
- chosen username
- password (minimum 5 characters)
- a valid email address registered in your own name.
The handling of personal data provided during registration is carried out in accordance with the Privacy Policy.
Using automated solutions during registration is prohibited; every action (e.g., click, keystroke) must be performed directly by the User, based on their explicit intention.
The username you provide during registration cannot be obscene, offensive, misleading, frightening, infringe the rights of third parties, or contain elements that serve advertising purposes, product names, email or web addresses.
By completing registration (by ticking the appropriate checkbox), the registering person acknowledges that they have read and accept the current General Terms and Conditions and the Rules, and also acknowledge the contents of the Privacy Policy and consent to data processing as described therein.
Registration becomes valid upon confirmation via the activation email. The activation email is sent by the Service Provider, usually within a few minutes after registration. The User must ensure that the email address provided during registration is correct and that their email system can receive automatic messages (e.g., not sent to spam).
You are responsible for the accuracy, completeness, and keeping up to date of the data you provide during registration. The Service Provider is not obliged to check the accuracy of the data, but may, at its own discretion, reject the registration or username, or require you to clarify your data or provide a new username. If you fail to do so, your registration may be deleted. Username changes are handled by the Service Provider upon your request.
The Service Provider reserves the right to reject or delete any registration at any time without explanation if it violates any law or these Terms and Conditions.
As a registered User, you have the right to request modification or deletion of your registered data. You must immediately notify the Service Provider of any changes to your data. All matters related to data changes and your user account are handled exclusively through the official Discord ticket system on the Discord server. The Discord ticket system is available at https://discord.gg/nextworld2, which directs you to the Service Provider's official Discord community platform. The operation and use of the ticket system are governed by the Rules.
The Service Provider expressly states that Support related to data changes, account management, and related administration is provided exclusively through the official Discord ticket system; the Service Provider is not required to handle requests received via other communication channels (such as email, social media, private messages, or otherwise) and will not provide assistance through them.
The Discord platform is a communication service provided by a third party (Discord Inc.); however, the ticket system accessible through it is operated by the Service Provider itself, within its own IT system, and the content of the tickets is stored in its own system. The User acknowledges that ensuring the technical and user requirements for using Discord is their responsibility. The detailed rules for data processing via the Discord platform and ticket system are included in the Service Provider's Privacy Policy.
Only a proper registration that is accepted and confirmed by the Service Provider entitles you to use the Game.
4.2 Technical Requirements
Because the Service and the Game are online, you need to have the required software, internet connection, and device that meet the current technical requirements to use the Service. The current system requirements are available on the Website.
You are responsible for all costs related to establishing and maintaining your internet connection, especially data traffic fees.
To the fullest extent permitted by law, the Service Provider excludes liability if you are unable to use the Service or can only use it to a limited extent due to reasons related to your internet provider, your devices, your network, or any technical (including electronic or communication) error outside the Service Provider's control.
The Service Provider is not liable for delays or errors in the operation of the Game or Website if they are caused by extraordinary, unforeseeable, and unavoidable events (force majeure). Such events include, but are not limited to: natural disasters, war, terrorism, power outages, fire, strikes, cyberattacks, or other events that cannot be prevented despite reasonable measures by the Service Provider.
4.3 Downloading and Using the Client Software
The Game is only accessible by using the official client software downloaded from the Website. The Service Provider is the copyright holder and exclusive owner of the client software. The Service Provider allows you to use the client software free of charge, only for participating in the Game and only while your registration is valid.
You may only use the client software for the above purpose, for personal, non-commercial, intended use. Any other use, modification, manipulation, reverse engineering, decompiling, or altering the program code in any way is strictly prohibited. The client software may only be copied or reproduced to the extent necessary for its intended and lawful use.
Any form of commercial use, transfer, or distribution of the client software is strictly prohibited.
Due to ongoing development and maintenance of the Game, the client software must always be kept up to date by the User. This is handled automatically by the official launcher (patcher) found in the main directory of the Game, which downloads and installs necessary updates. Installing updates is required for uninterrupted use of the Game.
After downloading the client software, you are fully responsible for its lawful and proper use. Violating these rules may result in immediate and permanent exclusion from the Game and, depending on the nature of the violation, appropriate legal action.
You can download the official client software here: https://nextworld2.com/downloads
5. Using the Game and certain features
The Provider is constantly developing the Game. You can only participate in the current, updated version of the Game. The Game is free to play for registered users, but some extra services or features related to the Game are only available for a fee.
The Provider always gives advance information about paid features - especially their functions, availability period, prices, and payment methods - in the detailed description of the paid service.
You may only use the Game properly and fairly. Every action in the Game must come directly from your real-time, human activity; any physical (hardware) or software modification of the Game is forbidden, as is the use of any macro, script, bot, automation, or other tool that performs in-game actions automatically, in whole or in part, without human intervention. Detailed rules on this obligation, fair play, and protecting the integrity of the Game-including the Service Provider's right to security checks and sampling-are found in Section 4 of the Rules. Violating these may result in consequences under these GTC and the Rules, including permanent deletion of your account.
6. User account
After registration, you are entitled to create a user account, which only you may use and manage. Transferring or handing over your account in any form is strictly forbidden. Only the User who created the account has control over it and is fully responsible for its use, including all activities linked to the account.
You acknowledge that you can only use your own account and must avoid any behavior that could result in unauthorized use of another user's account.
Further detailed rules about creating, using, and securely operating your user account - especially regarding password strength, changes and storage, two-factor authentication, notifications and alerts related to the account, inactivity requirements, and procedures for suspending, restricting, or deleting the account - are included in the relevant sections of the Rules. You must fully comply with the Rules and always maintain the technical and organizational measures that keep your account secure.
You acknowledge that your user account, associated characters, Karzium balance, and any virtual content acquired in the Game are personal, non-transferable, non-inheritable, not part of an estate, and no ownership or claim can be established on them for any reason.
7. Karzium order
The virtual currency you can use in the Game is Karzium. In exchange for Karzium, the Provider offers database management services and access to virtual content available with Karzium.
When you order Karzium, you enter into a contract with the Provider electronically. The contract between you and the Provider created by the order is considered a written contract. The contract language is Hungarian.
In the Game, Karzium can be purchased for Hungarian forint (HUF) at the current general or promotional rates shown on the Service Provider's Website. When purchased, the Service Provider credits Karzium to your user account, which can only be used within the Game. When ordering Karzium, no additional taxes or costs are charged beyond the price shown on the Website.
Karzium can be used in the Game's "Item-Shop" system, which is available and accessible both in the Game client and on the Provider's Website. The Item-Shop offers the same digital content on both platforms - especially, but not limited to: items, upgrades, bonuses - which help your in-game progress, provide convenience features, or give other advantages usable only in the Game.
The legal nature and usage rights of Karzium
Karzium is a virtual accounting unit created and operated by the Provider, usable only within the Game. Karzium is not legal tender, electronic money, a property right, a claim, an investment, or ownership, and cannot be exchanged for money or transferred.
Karzium always remains the exclusive property of the Provider. By purchasing Karzium, you do not gain ownership, but only a non-exclusive, non-transferable, revocable, and limited right to use it within the Game, according to these Terms and the Rules.
Karzium and the virtual content available with Karzium cannot be sold, traded, or transferred to third parties, and the Provider does not operate or support any official marketplace or secondary market for buying or selling Karzium or virtual content between users.
The Provider has the right to change, restrict, or discontinue the terms of use, availability, functions of Karzium, and the range of digital content related to Karzium in case of legal compliance, maintaining Game balance, security reasons, preventing abuse, or modifying the Service.
You acknowledge that any change, decrease, or deletion of your Karzium balance - if done lawfully by the Provider - does not in itself give you any right to compensation or reimbursement from the Provider. This does not affect your warranty or other legal claims if the Provider performs incorrectly.
Items, equipment, bonuses, rewards, and other virtual elements you can acquire in the Game are not considered property or property rights. These are limited-use digital content provided by the Provider, which may change, be transformed, or be removed as part of Game operation, updates, or balance adjustments.
You acknowledge that changing, removing, or altering the value of in-game items - if done lawfully - does not entitle you to compensation, reimbursement, or any other claim against the Provider.
Fee modification clause: The Provider has the right to change the exchange rate of Karzium under the conditions published in advance on the Website. You will be notified of fee changes at least 15 days in advance via the email address you provided during registration and by prominent notice on the Website. The affected fees become effective from 0:00 on the date stated in the notice.
The process for ordering Karzium:
You can order Karzium in the Game via bank card payment. Payment is processed through the SimplePay system, using the secure online payment service of SimplePay Zrt. (headquarters: Budapest, Váci út 135-139-B. building, 5th floor, 1138, company registration number: 01-09-174466, tax number: 24386106-2-42).
How to pay by bank card in the NextWorld2 system, payment process steps:
You select the desired amount of Karzium package on the Website or in the Game client. After choosing the package you want to order, you can check your order by clicking the "Start bank card payment now" button. Then, the system redirects you to the payment page, where after entering the required details, you can finalize your order by clicking the "Pay by bank card" button. Finalizing the order creates a payment obligation for you. After this, the system automatically redirects you to the secure payment page of SimplePay, which may also open in a browser window inside the Game client. On the SimplePay page, you enter your card details and approve the transaction. After a successful payment, the system redirects you back to the Website or the Game client. The Website system receives feedback about the payment result, and if the transaction is successful, it automatically credits the Karzium to your user account in the appropriate amount based on the current exchange rate. At any stage before finalizing your order, you can correct data entry errors on the order page.
During the purchase, you can cancel at any time by leaving the payment page, which will stop the transaction and the order will not be completed. You must check your billing information before starting the payment process; if the data is incorrect, you can request correction via the Support channels described in the Rules. The Karzium order can be canceled at any time until the transaction is completed and the Karzium has been credited.
By providing billing information, you expressly declare that the country indicated in the billing data is your usual place of residence or home country, and you acknowledge that the VAT rate will be determined accordingly.
The Provider only accepts Karzium orders and bank card payments initiated by you, through your own account, in your own name, and using your own funds. It is strictly forbidden and considered a serious violation of these Terms to order Karzium or make payments on behalf of someone else or by logging into another user's account, or to use a payment method that is not yours.
Unauthorized access to the NextWorld2 system, especially using another user's account during ordering or making purchases on behalf of any third party, is strictly prohibited and may have legal consequences.
If users buy Karzium or do any kind of trading between each other or in an unauthorized way despite the Provider's explicit prohibition, the Provider is not responsible for any resulting abuse, scams, "fake" orders, data loss, financial damages, or any related consequences. Such activities are done entirely at the users' own risk and responsibility.
8. Information about withdrawal and cancellation rights for digital content
The Service Provider informs you that under Section 20 (1) and (2) b) of the Gov. Decree, in the case of a contract for the provision of services concluded outside business premises and between remote parties, you have the right to withdraw from the contract without giving any reason within 14 days from the date of conclusion (in this case, from the date of purchasing Karzium as digital content). If the service is started within this period with your consent, you have the right to terminate the contract without giving any reason within this period.
According to Section 29 (1) m) of the Gov. Decree, you may not exercise the above right in the case of digital content not supplied on a tangible medium if the business has started performance with your express prior consent, and you have acknowledged that you lose your right of withdrawal/termination once performance has begun, and the business has sent you confirmation of this.
Karzium is a virtual currency, which qualifies as digital content. Based on the above, when ordering Karzium, you give your consent by ticking the appropriate checkbox for the Service Provider to start performance immediately after placing the order (i.e., to provide and credit the virtual currency to your account), and you acknowledge that you lose your right of withdrawal/termination under Section 20 of the Gov. Decree.
In the confirmation email, the Provider informs you that since you started downloading the digital content within the required 14-day withdrawal/cancellation period, you have acknowledged and accepted that you waive your right to withdraw/cancel.
Based on the above, after your order is confirmed, you are not entitled to request a refund for Karzium. Exceptionally, the Provider may, at its own discretion, refund Karzium after your first order if none of the ordered and credited Karzium has been used. If any of the Karzium has been used, even partially, no refund is possible. This also applies if you later top up or otherwise restore your balance. The Provider expressly reserves the right to review and handle such requests only on a fairness basis, but even a one-time refund does not create a right for future claims.
The Provider is not required to accept refund or price correction requests if you claim you purchased outside of a promotional period. You are solely responsible for any consequences arising from this.
Individual requests can only be submitted through the official Discord ticket system on the Service Provider's server (https://discord.gg/nextworld2), within 14 days after your first Karzium order.
9. Warranty and guarantee obligations
You (according to Sections 6:159 - 6:167 of the Civil Code) may make a warranty claim against the Service Provider in case of defective performance.
You must report any defect in performance immediately after discovering it, but no later than 2 months after you notice the defect.
Within 6 months of performance, there are no other conditions for enforcing a warranty claim besides reporting the defect, if you can prove that the Provider performed the service. After 6 months, you must prove that the defect already existed at the time of performance.
After 2 years from the date of performance, you cannot enforce a warranty claim.
You can choose from the following warranty claims:
You can request repair or replacement, unless the option you choose is impossible or would cause the Provider disproportionate extra costs compared to another option. If you did not or could not request repair or replacement, you can ask for a proportional price reduction, fix the defect at the Provider's expense (or have someone else fix it), or - as a last resort - withdraw from the contract.
There is no guarantee obligation for the service provided by the Provider under the relevant laws.
9.1. The nature and compliance of the digital service
You acknowledge that the Game is a continuously developed, live digital service, and its content, operation, mechanics, balance, features, and technical solutions may change from time to time.
Updates, changes, or transformation of certain features of the Game do not count as faulty performance by themselves, as long as they do not stop the Game from working as intended and the Provider acts lawfully.
The Provider does not guarantee that the Game will always be available in the same form, without interruption, or that it will meet every User's individual expectations at all times.
10. Deleting or deactivating your user account
You have the right to request the deletion of your user account at any time. You can only submit a deletion request through the official Discord server's ticket system, available at https://discord.gg/nextworld2. By deleting your user account, you acknowledge that your participation in the Game with that account will end, and at the same time, any purchased or topped-up Karzium balance and items you have acquired in the Game will also be deleted from your account. You cannot claim a refund or compensation from the Provider for these.
After receiving your request, the Provider will delete your user account, which means you will no longer have access to it. The handling and retention of personal data related to the deleted account are governed by applicable data protection laws and the Privacy Policy.
The Provider is not obliged to deactivate or delete your user account even if you are inactive for more than 90 days. You acknowledge that during ongoing development, updates, and maintenance of the Game, in-game characters, items, stats, or other account-related data may change. The Provider is not responsible if, after a long absence, your character or account content is not available in its original state. The Provider excludes any obligation for compensation or restoration in this regard.
The Service Provider is entitled to suspend your access to your account for an indefinite period if there is reasonable suspicion that you have violated the Rules or the GTC; the purpose of suspension is to investigate the circumstances of the reported or detected violation.
11. Copyrights and trademarks
All content on the Website and in the Game-including, but not limited to, images, illustrations, technical, graphic, software and other solutions, texts, data, information, and their arrangement-is protected by copyright. Only the Provider is entitled to use these contents or grant usage rights. Without the Provider's prior written permission-except for private use allowed by copyright law-it's forbidden to use, reproduce, modify, transfer, or distribute any part or all of the Website's content in any form.
The Service Provider is the exclusive holder of the following European Union trademarks registered by the European Union Intellectual Property Office (EUIPO): NextWorld2 word mark (registration number: 019144020), NextWorld2 figurative mark (registration number: 019122584), and NW2ONLINE word mark (registration number: 019144001). The trademark records can be accessed at the following links:
NextWorld2 word trademark: https://euipo.europa.eu/eSearch/#details/trademarks/019144020
NextWorld2 figurative trademark: https://euipo.europa.eu/eSearch/#details/trademarks/019122584
NW2ONLINE word trademark: https://euipo.europa.eu/eSearch/#details/trademarks/019144001
Trademarks and content appearing on the Website may not be used or exploited in any way without the Provider's prior, explicit written consent-including both online and offline appearances-except for temporary display on your screen and private copying allowed by law.
The Provider is entitled-and if necessary, obliged-to take all relevant civil and criminal legal actions in case of unauthorized use, including establishing the infringement, stopping the infringing behavior, claiming compensation or damages, and initiating official or court proceedings.
12. Technical changes and modifications
The Provider may carry out urgent, security, or critical bug-fix technical updates without prior notice.
The Provider makes reasonable efforts to keep the Website and the Game continuously available, except for maintenance work and force majeure events, and aims to notify Users at least 30 minutes in advance about non-urgent, planned maintenance-either on the Website or in the Game client.
13. Links to other online content on the Website
The Website may contain links (hyperlinks) to external websites owned and operated by third parties. The Service Provider does not monitor the content of these websites and has no influence over them, so it accepts no responsibility for their availability, legality, security, or the suitability of any content, information, products, or services displayed on them.
You acknowledge that the use of websites operated by third parties is subject to their own terms of use and privacy policies. The Provider is not responsible for third-party data management practices or for any direct or indirect damages you may suffer.
The Provider only provides technical access to external sites; opening them is always at your own risk.
14. Handling consumer protection complaints
The Provider states that inquiries related to the Game, user accounts, general administration, and technical Support are handled exclusively through the official Discord server's ticket system: https://discord.gg/nextworld2. The contact details in this section are only for submitting consumer protection complaints.
If you wish to submit a complaint considered as a consumer protection issue, the Provider is available at the following contacts:
By post: 1068 Budapest, Király utca 80.
By e-mail: [email protected].
The Provider will investigate and respond to written complaints within 30 days. If your complaint is rejected, the Provider will inform you in writing of the reasons. For easier tracking, each written complaint will be assigned an identification number. The Provider handles complaints in accordance with the provisions of Act CLV of 1997 on consumer protection.
15. Dispute resolution and legal remedies
If a dispute between you and the Provider cannot be resolved through negotiation, you have the following legal options:
15.1. Filing a complaint with the consumer protection authority
You have the right to file a complaint with the consumer protection authority competent for your place of residence. After reviewing your complaint, the authority will decide whether to conduct a consumer protection procedure. The authority does not have jurisdiction over the creation, validity, legal effects, or termination of contracts. For more information on consumer protection, visit https://fogyasztovedelem.kormany.hu.
15.2. Initiating proceedings before the Conciliation Board
Before going to court, you can try to resolve consumer disputes through the conciliation boards operating alongside chambers of commerce, which aim to help consumers and businesses reach a settlement.
Conciliation bodies are responsible for out-of-court settlement of disputes between the consumer (in this case, the User) and the Service Provider (in this case, the Service Provider) regarding the quality of the service, as well as the conclusion and performance of the contract between the parties, including attempting to reach a settlement and, if unsuccessful, making a decision to ensure simple, quick, efficient, and cost-effective enforcement of consumer rights. The conciliation body may also provide advice on consumer rights and obligations at the request of the consumer or the Service Provider.
The business against which the consumer submits a request is obliged to cooperate in the procedure. You can still go to court after the conciliation board procedure.
The Conciliation Board competent for the Provider's registered office:
Budapest Conciliation Board
Address: 1016 Budapest, Krisztina krt. 99.
Mailing address: 1253 Budapest, Pf.: 10.
Phone: 06-1-488-2131
Email: [email protected]
Website: https://bekeltet.bkik.hu
For more information, visit https://bekeltetes.hu.
15.3. Online Dispute Resolution Platform (ODR)
For consumers residing in the European Union and service providers established in the EU, the European Commission provides an online dispute resolution platform for obligations arising from online sales or service contracts. This platform helps resolve consumer disputes related to online contracts outside of court. The online dispute resolution platform is available at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=HU. If you use this platform, the Provider's email address is: [email protected].
15.4. Initiating legal proceedings
For legal disputes related to the Website, the Hungarian courts have jurisdiction based on the Service Provider's registered office.
You have the right to enforce your claims arising from the dispute before a court in civil proceedings, according to Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.
16. Modification of the Terms and Conditions
The Service Provider reserves the right to update the GTC from time to time to better reflect how the Website and Game actually operate, or to make changes for a valid reason, including compliance with any changes in the law. The Service Provider will notify you of any changes on the Website and on the Game's launch screen, and changes will only take effect if you explicitly accept them; if you do not accept the new terms, you will not be able to start the Game.
17. Governing law
For any matters not regulated in these GTC, the provisions of Act V of 2013 on the Civil Code, Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and the Service Provider, and Act CVIII of 2001 on electronic commerce services and information society services shall apply.
This choice of law does not affect the mandatory legal protection granted to you as a consumer under the laws of your habitual residence.
18. Entry into force of the Terms and Conditions
The effective date of these Terms and Conditions: 2026.07.13.
Budapest, 2026.07.13.
Donut Interactive Kft. Service Provider